Company name: InterCity Direct LLC
Position Type: Full-time
Schedule: Monday-Friday, 7:00 AM to 4:00 PM
Location: 13202 West 98th Street, Lenexa, KS 66215
InterCity Direct LLC is a family-owned logistics company headquartered in Lenexa, KS. The company is focused on continued growth using our core values of hustle, opportunity, and freight karma. We pride ourselves on our excellent customer service standards and providing rewarding career opportunities for our employees. If you excel in a fast-paced, high-energy environment while being part of a highly rewarded team, InterCity Direct is the place for you!
Job Summary
The Logistics Coordinator serves primarily as a “track & trace” position to gain experience utilizing the TMS system and learning company procedures. The growth potential for this role is a promotion to carrier sales or account management position once proven comfortable assisting customers and managing customer account details efficiently.
Duties/Responsibilities
- Tracking shipments and confirming details of freight movement.
- Establishing ETAs for pickup and deliveries.
- Alerting account management team, sales carrier team, and company management of any potential issues or delays that arise with a shipment.
- Providing customers with updates and answers to inquiries concerning their freight solution.
Required Skills
- Must be organized and able to multitask by handling multiple transactions and short-term projects simultaneously.
- Able to work in a fast-paced environment with teammates to perform duties via phone and email.
- Perform data entry within TMS (Transportation Management System) utilizing screen toggle.
- Must have strong communication skills to communicate issues you encounter with the account, sales, and management teams.
- Service-oriented, respond to requests from internal and external customers.
- Detail-oriented and able to work proactively and effectively with minimal supervision.
- Team-oriented, possess a positive attitude, and work well with others.
Education and Experience
- Bachelor’s degree from an accredited college or university
- Excel, Word Suite, and overall computer proficiency
- Logistics experience a plus
For information on InterCity Direct LLC, visit our website.
InterCity Direct LLC is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.